• Remote Desktop Setup (R.D.S.)- This simple, fast, and secured service includes utilizing a remote support software, it has a tiny footprint that there is no need to install or setup. All data connections are highly encrypted (128-bit SSL) and secured which provides optimal protection during the connection.
• Initial Diagnostic (I.D.) - After successful R.D.S. procedure, I.D. (checking of System Configuration and Software functions) is done to the client’s computer/s in order for our IT experts to know what services must be done.
• Technical Assessment - After the I.D. has been done, our IT Experts can inform our client what important procedures should be done to their system in order for them to have a trouble free computing.
• Backup of System files - Important & delicate files that is needed for your computer to function properly is backed-up and can be restored later in an unwanted event of a malicious attack on your computer.
• Windows Updates & Patches - We will help you update and patch your windows operating system no matter what version you are using (License required).
• Hard Drive Management - No matter how many hard drives are installed on your system, we will do a full-check to earlier detect a malfunction or current bad-sectors/blocks and save your data. We will also fully optimize your drive so files and your operating system functions efficiently.
• Internet Connection Optimization - Our IT experts optimize your current Internet connection by configuring your system to the correct settings as per your computers ability so that you can enjoy the maximum possible speed in your connection.
• Virus & Spyware Management- You need to have protection for your system to make sure your system is safe from different forms of viruses & spy wares. Viruses & spy wares will corrupt or delete programs or system files or cause your programs or even your computer to function improperly, worse a full shutdown. We can help you keep track of your Antivirus & AntiSpyware activities, updates, installation and maintenance.
• Firewall Management & Intruder Detection - We can help you protect your system by detecting malicious activities such as denial of service attacks, port-scans or even hackers who attempt to crack into your system .
• ISP Management- Leave the technical matters to our IT experts so you can focus on the more important concerns that you need to address to; that is growing your business. Let External MIS speak on your behalf about your internet issues to your Internet Service Provider so you can make sure you get all your money’s worth.
• Unlimited Phone & Remote Control Support - You can call us anytime whenever you need an expert I.T. support. We’re always here to assist you 24/7!

• Microsoft Server Management - Our IT experts will Install, Setup, and configure your MS Server making sure that everything in your LAN is working efficiently and securely.
• Server Backup - We will make backup of all your servers important data files on our secured servers and have it ready for restore anytime when the need arises.
• LAN Administration - External MIS’s professional LAN administrators will manage & maintain your network for you as your needs to expand your business’s network increases.
• VPN (Virtual Private Networking) Management - We will ensure that your business LAN will always be available for you to access wherever you are so that you can keep yourself updated with your business anytime of the day.
• Router Management- We manage your router to save you from tedious technical network configuration. We provide you quick, simple, and powerful solutions and the technical expertise that your business needs.
• Network Monitoring- We will monitor your entire network to insure it is accessible, that the security is intact, and is maintaining good performance. If any function falls outside of the specified parameters, our notification process kicks in and you will get instant reports, so that you can minimize any down-time, malfunction or breach of security.
• LAN (Local Area Network) Email Support - We will help you create and manage your networks emails. You don’t need to purchase and install any email programs; everything is in your local network.
• Virus & Spyware Management - You need to have protection for your system to make sure your system is safe from different forms of viruses & spy wares. Viruses, Worms, & Spy wares will corrupt or delete programs or system files or cause your programs or even your computer to function improperly, worse a full shutdown. We can help you keep track of your Antivirus & AntiSpyware activities, updates, installation and maintenance.
• Firewall Management & Intruder Detection - We can help you protect your network system by detecting malicious activities such as denial of service attacks, port-scans or even hackers who attempt to crack into your system .
• File & Printer Sharing - If you’re having trouble with your file and/or sharing printers between your workstations, External MIS’s expert IT team will solve this problem for you as quickly as possible so that you can continue your business without losing any productivity time.